• FAQ

The most frequently asked questions

You have 21 days to make a return for an exchange or store credit. If your product was damaged, we will exchange the item for a non-damaged unit. If we are unable to offer a replacement, we will issue a refund.

Never. Our products are 100% Vegan, and Cruelty Free. We love our animal besties and will never test products on them.

Absolutely! Feel free to send us an email to contact@quragi.com and we'd be happy to help you find what product is best for you.

Used or opened items* can be returned for a store credit in the full amount paid for the item. 

*Some products may be final sale due to sanitary reasons - those products will have a note on the initial receipt. 

Quragi currently ships within the United States,  Canada,  UK and  Europe. 

We offer Free US Shipping on orders over $55 USD, Free Shipping on Canadian orders over $99 USD, and Free Shipping on UK and Orders from EU over $200 USD. 

We are looking forward to bringing Quragi brand to the rest of the world. Tag @quragi on Instagram to let us know where you live!

All orders are filed within 24 hours of receiving payment. Shipping is Free on US Orders over $55 USD, for all other US orders, Priority Mail Ships 2-4 Business days at a flat rate of $10 USD

We offer Free Shipping on Canadian orders over $99 USD, for all other Canadian orders, Priority Mail Ships 6-10 Business days at a flat rate of $25 USD

Feel free to email us 

contact@quragi.com